- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
I have the utmost respect for Jim and always recommend him, his work and his expertise to anyone who needs any type of automotive assistance, even for ATVs or WaterSports equipment. He is just packed full of knowledge and knowhow.~ J.P.
He can build/re-build nearly anything ranging from simple Saturns to Ford Mustangs to import cars, even high performance "MUSCLE/STOCK" cars - this man can and will continue to do it all.~ Anonymous
